Automation and AI content, delivered end-to-end.

I take operations work that is still done by hand — lead intake, order routing, reporting, customer follow-ups — and turn it into a pipeline that runs by itself. I also produce the video and voice content that feeds those channels.

Small team, direct communication, fixed scope before we start.

n8n Make.com Zapier API integration CRM & lead routing AI video Voice-over & localisation
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What I build

Four service lines. Most engagements start with one and grow into the next.

1. Workflow automation

Replace repetitive back-office steps with triggers, branches and scheduled jobs.

  • Lead capture → enrichment → CRM → follow-up sequence
  • Invoice / order routing with approval steps
  • Daily and weekly reporting generated and delivered automatically
  • Error handling, retries and a log you can actually read

2. API & system integration

When two tools do not talk to each other, I build the bridge and keep it running.

  • Custom connectors where no official app exists
  • Webhooks, queues and idempotent retries
  • Two-way sync between CRM, sheets, helpdesk and messaging
  • Migration off brittle one-off scripts

3. AI video production

Short-form and promo video produced from a brief, ready for the platform it is made for.

  • Product and store showcase videos
  • Presenter-led videos without booking a studio or a talent
  • Vertical cuts for TikTok / Reels / Shorts from the same master
  • Subtitles, pacing and platform-ratio delivery

4. Voice-over & localisation

Narration and dubbing into the languages your customers actually speak.

  • English, Mandarin and regional Chinese dialects
  • Spanish, Portuguese, Indonesian
  • Timed to picture, delivered as separate stems
  • Consistent voice across a whole series of videos

Selected work

Client names are withheld. Scope, approach and outcome are accurate. Live walkthroughs available on request.

Automation

Inbound lead handling for an outbound sales pipeline

Problem
New enquiries arrived in three different places. Someone had to check each one, copy the details into the CRM, and remember to follow up. Roughly two hours of manual work per day, and leads were regularly missed entirely.
What I did
A single intake endpoint now collects every enquiry, normalises the fields, deduplicates against existing contacts, creates the CRM record, and starts a follow-up sequence with reminders. Unmatched or low-confidence entries go to a review queue instead of being dropped.
Outcome
Daily manual handling reduced from about 2 hours to under 5 minutes. No enquiry has been missed since go-live.
AI video

Store showcase video series for a retail brand

Problem
Six retail locations needed their own short intro video, in the same visual language, ready for in-store screens and social. Filming on location at six sites is slow and expensive.
What I did
Produced the full set from supplied photography and brand material: script, narration, motion and captions. Each location got a version carrying its own name and address, cut to both 16:9 and 9:16.
Outcome
Six location videos plus vertical cuts delivered in one batch, with no site visits required.
Voice & localisation

Local-dialect narration for a regional service

Problem
A service aimed at a local older audience tested badly with standard narration — viewers said it did not sound like it was for them.
What I did
Rebuilt the narration in the regional dialect these customers actually use day to day, matched to the existing picture timing so the edit did not have to be redone.
Outcome
Same script, same footage, materially better reception from the target audience.
Automation

Reporting that used to be rebuilt by hand every morning

Problem
A daily performance summary was assembled manually from several dashboards — the same fifteen steps every morning, and it broke whenever one source changed its layout.
What I did
Scheduled retrieval from each source, a normalisation layer so a changed layout raises an alert instead of corrupting the numbers, and delivery of a formatted summary at a fixed time.
Outcome
The summary is simply there each morning. Failures are announced rather than silently producing blank figures.
A note on proof: rather than padding this page with logos, I would rather walk you through the actual workflows and files on a short call. Ask me and I will screen-share the running pipelines and the delivered video files.

How I work

Fixed scope, visible progress, no surprises on the invoice.

Discovery You describe the process and the tools involved. I tell you what is worth automating, what is not, and where the current setup will break first.
Prototype A working slice of the pipeline, running on your real data, inside the first milestone. You see it before the rest is built.
Handover Full build, error handling, and a short written handover so your team can run and adjust it without me.
Client-side requirements, credentials and third-party subscription costs are listed up front, so there is nothing unexpected halfway through.

Start a conversation

Send the outline of your project and I will reply with an honest assessment, including whether it is worth automating at all.

Email272399247@qq.com Freelancerfreelancer.com/u/aizhigongfang Typical replyWithin a few hours, including weekends